Delete your Coachi account

You can delete your account and associated Coachi data directly in the app. This page also explains how to request deletion if you cannot access the app.

Delete in the app

Open Coachi and sign in.
Open Profile, then Settings.
Select Delete account and confirm.

The account deletion request is processed immediately. You are signed out after deletion.

If you cannot access the app

Email support@coachi.no from the address connected to your Coachi account. Write “Account deletion” in the subject. We may ask you to verify account ownership before processing the request.

Request account deletion

What is deleted

Your Coachi account, profile, authentication sessions and push registration.
Your private workouts, progress data, saved workouts, routes and private share records.
Your profile image and account-linked referral data.

Shared community content may be retained only in anonymized form. Store purchase and server-notification records may be retained without your Coachi user ID where needed for fraud prevention, accounting, legal obligations or subscription reconciliation. Backup copies expire through the normal backup-retention cycle.

Subscriptions are managed separately

Deleting Coachi does not cancel an Apple App Store or Google Play subscription. Cancel the subscription in the store where you purchased it.

Slett Coachi-kontoen din

Åpne Coachi, gå til Profil → Innstillinger → Slett konto, og bekreft. Hvis du ikke har tilgang til appen, send e-post fra adressen som er knyttet til kontoen til support@coachi.no. Vi kan be deg bekrefte at kontoen er din.

Konto, profil, private treningsdata, lagrede økter, ruter, økter og tilknyttede push-/påloggingsdata slettes. Delt innhold kan beholdes anonymisert, og nødvendige kjøps-, regnskaps- eller sikkerhetsopplysninger kan beholdes uten Coachi-bruker-ID. Et abonnement må avsluttes separat i App Store eller Google Play.